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See why over 25,000+ Students choose ACTE
Curriculam Designed By Experts
Expertly designed curriculum for future-ready professionals.
Industry Oriented Curriculam
An exhaustive curriculum designed by our industry experts which will help you to get placed in your dream IT company
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30+ Case Studies & Projects
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9+ Engaging Projects
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10+ Years Of Experience
ServiceNow Course Projects
Become a ServiceNow Expert With Practical and Engaging Projects.
- Practice essential Tools
- Designed by Industry experts
- Get Real-world Experience
Incident Management System
Develop a basic incident management system to log, track, and resolve IT service issues. This project helps you understand ServiceNow’s core functionality and workflows.
Service Catalog Creation
Create a simple service catalog with items like hardware requests and software installations. This project teaches you how to design user-friendly catalogs and automate approvals.
Basic Reporting and Dashboards
Set up basic reports and dashboards to visualize incident data and service requests. It’s an introduction to ServiceNow’s reporting tools.
Change Management Workflow
Design and implement a change management workflow to handle requests for changes in IT services.
Custom Application Development
Develop a custom application to track a specific business process, like asset management or vendor management.
Service Level Agreements (SLAs)
Create and manage SLAs for different services to monitor and ensure timely resolution of incidents and requests.
Custom Portal Development
Develop a fully customized self-service portal with complex workflows and dynamic content. This project requires advanced UI design, scripting, and user experience optimization.
Security Incident Response
Build a robust security incident response system that integrates with threat detection tools. This project requires advanced integration and workflow automation skills.
Automated IT Operations Management
Implement automated monitoring and remediation for IT operations using ServiceNow’s IT Operations Management (ITOM) module.
Key Features
Practical Training
Global Certifications
Flexible Timing
Trainer Support
Study Material
Placement Support
Mock Interviews
Resume Building
Batch Schedule
Weekdays Regular (Class 1Hr - 1:30Hrs) / Per Session
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21-Apr-2025 Starts Coming Monday ( Monday - Friday) 08:00 AM (IST)
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23-Apr-2025 Starts Coming Wednesday ( Monday - Friday) 10:00 AM (IST)
Weekend Regular (Class 3Hrs) / Per Session
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26-Apr-2025 Starts Coming Saturday ( Saturday - Sunday) 10:00 AM (IST)
Weekend Fast-track (Class 6Hrs - 7Hrs) / Per Session
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27-Apr-2025 Starts Coming Saturday ( Saturday - Sunday) 10:00 AM (IST)
Enquiry Form
- Learning strategies that are appropriate and tailored to your company's requirements.
- Live projects guided by instructors are a characteristic of the virtual learning environment.
- The curriculum includes of full-day lectures, practical exercises, and case studies.
ServiceNow Course Overview
What objectives do Service Now courses aim to achieve?
The goal of ServiceNow courses is to provide students a thorough grasp of the ServiceNow platform, including all of its main functions and features. Enabling users to access and use the platform successfully, configuring and customizing applications to fit particular organizational needs, and implementing IT service management procedures including incident and change management are the main goals. Additionally, generating and analyzing dashboards and reporting, connecting ServiceNow with other systems, and teaching automation and scripting techniques are also major topics covered in the courses. They also cover best practices for efficient usage, administrative duties for system maintenance, and getting ready for ServiceNow certifications to prove proficiency and improve job prospects.
Future works for Service Now
- Increased Automation and AI Integration: In order to enhance automation in IT operations, event management, and service delivery, ServiceNow will keep fusing AI with cutting-edge machine learning capabilities. Advanced predictive analytics, smart virtual assistants, and automated workflows that minimize manual intervention and streamline procedures are all part of it.
- Enhanced Integration Capabilities: ServiceNow's integration capabilities will probably grow as more platforms and tools are used by businesses. This will allow it to integrate with cloud services, third-party apps, and other enterprise systems with ease and boost productivity by facilitating the creation of a more cohesive and efficient system.
- Expansion of Cloud and Hybrid Environments: ServiceNow will enhance its offerings to facilitate effortless operations and configurations across various cloud platforms, as well as increased flexibility and control over IT resources, in tandem with the growing popularity of multi-cloud and hybrid IT environments.
- Emphasis on Employee Experience: In order to increase employee satisfaction and efficiency, future development will concentrate on utilizing ServiceNow's capabilities to provide tailored services and intuitive, user-friendly interfaces.
What new Service Now frameworks are there?
With numerous new initiatives aimed at expanding its capabilities and catering to new business requirements, ServiceNow is always changing. A versatile foundation for building custom applications and automating business processes is provided by the Now Platform® architecture, which forms the basis of many of its innovations. Advanced IT service management technologies, such as improved AI-powered automation and predictive analytics, are integrated into the ServiceNow ITSM Framework. The goal of ServiceNow's Customer Service Management (CSM) strategy is to enhance customer interactions by using automated service delivery and intelligent information management.
Trends and Techniques used in Service Now
- AI and Machine Learning Integration: In order to automate repetitive operations, enhance decision-making, and offer predictive analytics, ServiceNow is progressively integrating machine learning (ML) and artificial intelligence (AI). This includes automated business recommendations, predicting intelligent incident management, and virtual agents powered by AI.
- Low-Code/No-Code Development: Low-level and informal development, which allows people to design and alter workflows and apps with little to no code, is becoming more and more popular. App development is becoming more accessible to non-technical users, which democratizes the process and expedites implementation time.
- Automated Workflows and Orchestration: Simplify processes and cut down on manual labor by utilizing automated scheduling and workflows. This involves using ServiceNow's business engine to build up automatic incident routing, change approvals, and assignments.
- Performance Analytics and Reporting: Develop comprehensive dashboards and reports with Performance Analytics. Using real-time data, this method tracks KPIs, keeps an eye on performance, and offers actionable insights for ongoing development.
Service Now Uses
ServiceNow is a popular tool for managing and automating IT service management (ITSM) processes, such as change management, incident management, and problem handling, to improve service quality and operational efficiency. Organizations may employ advanced analytics and other tools to tailor business processes and make decisions thanks to the platform's versatility. It is a flexible solution for corporate service management and digital transformation because it is also utilized to enhance the employee and customer experience through self-service portals and improved workflows.
Career Opportunities After ServiceNow Course
ServiceNow Administrator
In order to guarantee optimal functionality, the ServiceNow administrator is in charge of maintaining and setting up the platform. These responsibilities include managing users.
ServiceNow Developer
Within the ServiceNow platform, a ServiceNow developer's primary focus is on creating and executing unique features. Working with APIs and online services, this position entails writing code.
ServiceNow Architect
The ServiceNow Architect is in charge of organizing the organization's strategic planning and ServiceNow platform deployment. Creating building blueprints, guaranteeing best practices in program design.
ServiceNow Consultant
An expert in creating and personalizing ServiceNow solutions for clients is a ServiceNow consultant. These tasks include of gathering requirements, creating and deploying ServiceNow apps.
ServiceNow ITSM Specialist
Managing and streamlining IT Service Management procedures within the ServiceNow platform is the primary responsibility of the ServiceNow ITSM specialist. These responsibilities include creating dashboards & reports.
ServiceNow Project Manager
Planning, executing, and delivering services connected to ServiceNow are under the supervision of a ServiceNow Program Manager. Keeping project budgets, schedules, and resources in line with business goals.
Skill to Master
Platform Configuration
Scripting and Development
Workflow Automation
Project Management
Integration Techniques
Reporting and Analytics
User and Role Management
Service Catalog Management
Knowledge Management
Change Management
Incident and Problem Management
Security and Compliance
Tools to Master
Flow Designe
Script Editor
Service Catalog
Performance Analytics
Discovery
Configuration Management Database
IntegrationHub
Application Portfolio Management
Knowledge Management
Security Incident Response
Virtual Agent
Automated Test Framework
Learn from certified professionals who are currently working.
Training by
Arun , having 12 yrs of experience
Specialized in: ServiceNow Custom Application Development, IntegrationHub, and API Management
Note: An accomplished ServiceNow developer and architect, Arun is well-known for his prowess in creating unique applications and fusing ServiceNow with other platforms. He is an invaluable resource for anyone trying to develop and expand ServiceNow apps because of his practical approach and real-world job experience.
We are proud to have participated in more than 40,000 career transfers globally.
ServiceNow Certification
There are various reasons why obtaining ServiceNow certification makes sense. Your understanding of the numerous ServiceNow platforms that are frequently used for automation, managing, and improving business processes, as well as IT service management, is improved.
Though it can be highly helpful, real-world experience is typically not a major prerequisite for obtaining a ServiceNow certification. A structured test that assesses your platform and functionality familiarity is a common component of ServiceNow certifications.
Obtaining a ServiceNow certification does not guarantee employment, though it significantly improves your job prospects. The certification demonstrates your expertise and commitment to the ServiceNow platform, making you a more attractive candidate. However, securing a job also depends on other factors such as relevant experience, skills, and how well you fit the specific needs of employers.
Absolutely, online testing is available for the ServiceNow certification exam. With the help of a camera, candidates can take many of ServiceNow’s certification examinations remotely, which enables them to finish them from their PCs under supervision.
While not always necessary, having real-world experience is highly beneficial for obtaining ServiceNow certification. Although actual knowledge of the ServiceNow platform is not required for all certifications, it can significantly improve your comprehension and exam success.
If earning an ACTE ServiceNow certification helps you advance professionally and fits with your business objectives, it may be worth your time and financial investment. The ACTE certification can help you learn more about the ServiceNow platform, advance your professional opportunities, and possibly even result in better job offers and greater pay.
Frequently Asked Questions
- Absolutely, in order to participate in the ServiceNow course, you must first attend a demonstration. This allows you to see the curriculum, teaching style, and course structure up close and helps you decide if the course is a good fit for you. You can assess the learning environment during the show to make sure it lives up to your expectations, ask questions, and engage with the teacher.
- Teachers that teach ACTE are highly qualified experts with specialized knowledge in their disciplines. They infuse their instruction with a plethora of real-world applications and industry knowledge, giving students insightful learning opportunities. In addition to being committed to offering top-notch instruction and practical training to support students in achieving their career goals, the teachers at ACTE are well-known for their profound expertise of a variety of technologies and procedures, including ServiceNow.
- Indeed, you are able to obtain sponsorships as part of ACTE's ServiceNow course. The preparation of resumes, interviews, and job searches are all included in placement aid. With the goal of helping you secure a position in your desired field, ACTE's committed recruiting team works closely with you to find career prospects, establish connections with possible employers, and assist you in navigating the job market.
- Completion Certificate
- Professional Certification
- Accredited Certification
- Certification of Achievement
- It frequently relies on the course and its design whether or not students work on real projects. To give students a hands-on and practical way to apply academic principles, many programs include live projects. Students can improve and showcase their talents in a real-world setting by working on projects that include real-world challenges or even involve real companies. This method can be very helpful in fields like business, engineering, and engineering since it bridges the gap between theory and experience, improving learning.