ServiceNow Admin and Developer Training in Pune

  • Access to Study Materials, Video Lectures, and Hands-on Labs.
  • Servicenow Admin, Development, and Implementation Techniques.
  • Trusted by 362+ Recruiting Clients and 13,409+ Trained Students.
  • Personalized Training With Job Interview Preparation and Career Support.
  • 12+ Years of Experience in ServiceNow Admin and Developer Course in Pune.
Hands On   40+ Hrs
Projects   4 +
Placement Support   Lifetime Access
3K+

Start Your Learning Journey Today

⭐ Fees Starts From ₹ 14,499 ₹ 26,000
(Lowest price in chennai)

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Curriculum of ServiceNow Admin and Developer Training in Pune

Curriculum Designed By Experts

Expertly designed curriculum for future-ready professionals.

Industry Oriented Curriculum

An exhaustive curriculum designed by our industry experts which will help you to get placed in your dream IT company

  •  
    30+  Case Studies & Projects
  •  
    9+  Engaging Projects
  •  
    10+   Years Of Experience
  • Overview of ServiceNow architecture and modules
  • Navigating the ServiceNow interface
  • Understanding tables, records, and fields
  • Roles, users, and permissions basics
  • Introduction to ServiceNow applications
  • ServiceNow terminology and best practices
  • Managing users, groups, and roles
  • Setting access controls and permissions
  • Configuring password policies and authentication
  • Role-based access control (RBAC) implementation
  • Creating and managing user profile
  • Auditing and security compliance
  • Troubleshooting access issues
  • Customizing forms, lists, and UI policies
  • Creating and managing business rules
  • Introduction to client scripts and UI actions
  • Configuring notifications and email templates
  • Working with Service Catalog and request management
  • Designing workflows using Flow Designer
  • Creating approvals, tasks, and notifications
  • Implementing SLA and Escalation rules
  • Using Script Includes for reusable code
  • Automating business processes with orchestration
  • Debugging workflows and automation scripts
  • Understanding scripting in ServiceNow (JavaScript)
  • Client-side vs server-side scripting
  • Working with Glide APIs
  • Building and managing custom applications
  • Creating tables, fields, and relationships
  • Introduction to Service Portal development
  • Debugging and troubleshooting scripts
  • Advanced scripting techniques with GlideRecord and GlideAggregate
  • Scripted REST APIs and Web Services
  • Developing custom UI components and widgets
  • Handling asynchronous processing and events
  • Creating and customizing reports
  • Building performance analytics dashboards
  • Using filters, conditions, and scheduled reports
  • Configuring scorecards and indicators
  • Data visualization best practices
  • Exporting and sharing reports
  • Configuring ITSM modules: Incident, Problem, Change
  • Managing workflows for ITIL processes
  • SLA management and notification setup
  • Automation of ITSM processes
  • Customizing forms and workflows for ITSM
  • Reporting and analytics for ITSM
  • Overview of ServiceNow Certified System Administrator exam
  • Key exam topics and practice questions
  • Hands-on project: Build a full-fledged ServiceNow app
  • Review of common challenges and solutions
  • Mock exams and assessments
  • Interview preparation tips
  • Career guidance and placement assistance
  • Show More

    ServiceNow Admin and Developer Training Projects

    Become a ServiceNow Admin and Developer Expert With Practical and Engaging Projects.

    •  
      Practice essential Tools
    •  
      Designed by Industry experts
    •  
      Get Real-world Experience
     

    Incident Management System

    Develop a basic incident management system to log, track, and resolve IT service issues. This project helps you understand ServiceNow’s core functionality and workflows.

     

    Service Catalog Creation

    Create a simple service catalog with items like hardware requests and software installations. This project teaches you how to design user-friendly catalogs and automate approvals.

     

    Basic Reporting and Dashboards

    Set up basic reports and dashboards to visualize incident data and service requests. It’s an introduction to ServiceNow’s reporting tools.

     

    Change Management Workflow

    Design and implement a change management workflow to handle requests for changes in IT services.

     

    Custom Application Development

    Develop a custom application to track a specific business process, like asset management or vendor management.

     

    Service Level Agreements (SLAs)

    Create and manage SLAs for different services to monitor and ensure timely resolution of incidents and requests.

     

    Custom Portal Development

    Develop a fully customized self-service portal with complex workflows and dynamic content. This project requires advanced UI design, scripting, and user experience optimization.

     

    Security Incident Response

    Build a robust security incident response system that integrates with threat detection tools. This project requires advanced integration and workflow automation skills.

     

    Automated IT Operations Management

    Implement automated monitoring and remediation for IT operations using ServiceNow’s IT Operations Management (ITOM) module.

  • Career Support

    Placement Assistance

    Exclusive access to ACTE Job portal

    Mock Interview Preparation

    1 on 1 Career Mentoring Sessions

    Career Oriented Sessions

    Resume & LinkedIn Profile Building

  • Key Features

    Practical Training

    Global Certifications

    Flexible Timing

    Trainer Support

    Study Material

    Placement Support

    Mock Interviews

    Resume Building

  • Upcoming Batches

    Weekdays
    27 - Apr - 2026
    08:00 AM (IST)
    Weekdays
    29 - Apr - 2026
    10:00 AM (IST)
    Weekends
    2 - May - 2026
    10:00 AM (IST)
    Weekends
    3 - May - 2026
    10:00 AM (IST)
    Can't find a batch you were looking for?
    INR ₹14499
    INR ₹26000
    OFF Expires in 23:51:55
  • What's included

    Convenient learning format

    📊 Free Aptitude and Technical Skills Training

    • Learn basic maths and logical thinking to solve problems easily.
    • Understand simple coding and technical concepts step by step.
    • Get ready for exams and interviews with regular practice.
    Dedicated career services

    🛠️ Hands-On Projects

    • Work on real-time projects to apply what you learn.
    • Build mini apps and tools daily to enhance your coding skills.
    • Gain practical experience just like in real jobs.
    Learn from the best

    🧠 AI Powered Self Interview Practice Portal

    • Practice interview questions with instant AI feedback.
    • Improve your answers by speaking and reviewing them.
    • Build confidence with real-time mock interview sessions.
    Learn from the best

    🎯 Interview Preparation For Freshers

    • Practice company-based interview questions.
    • Take online assessment tests to crack interviews
    • Practice confidently with real-world interview and project-based questions.
    Learn from the best

    🧪 LMS Online Learning Platform

    • Explore expert trainer videos and documents to boost your learning.
    • Study anytime with on-demand videos and detailed documents.
    • Quickly find topics with organized learning materials.
  • Top Placement Company is Now Hiring You!
    • Learning strategies that are appropriate and tailored to your company's requirements.
    • Live projects guided by instructors are a characteristic of the virtual learning environment.
    • The curriculum includes of full-day lectures, practical exercises, and case studies.
  • ServiceNow Training Overview

    What Goals Are Achieved in ServiceNow Admin and Developer Course in Pune?

    ServiceNow Admin and Developer certification in Pune aims to equip learners with the skills required to efficiently configure and customize the ServiceNow platform to meet organizational needs. The training focuses on mastering core modules such as IT Service Management (ITSM), workflow automation, scripting with JavaScript, and creating custom applications. Participants gain hands-on experience with real-world scenarios, enabling them to automate business processes and improve service delivery. By the end of the course, learners are prepared to manage ServiceNow instances, develop scalable solutions, and troubleshoot platform issues, enhancing their value as IT professionals.

    Future Works for the ServiceNow Admin and Developer Training Institute in Pune

    • Integration with Emerging Technologies: Future training will focus more on integrating ServiceNow with AI, machine learning, and IoT to automate and enhance service operations.
    • Focus on Security and Compliance: Courses will emphasize configuring security protocols and ensuring compliance with global data protection standards.
    • ServiceNow Development and Customization: There will be a growing need for developers who can build custom applications on the ServiceNow platform to address specific business requirements.
    • Security and Compliance Roles: Organizations are focusing on governance, risk, and compliance (GRC) within ServiceNow, leading to new job opportunities in security operations (SecOps).
    • Expansion into Non-IT Sectors: ServiceNow is being adopted in HR, finance, and customer service, creating diverse career paths beyond IT service management.

    What New ServiceNow Admin and Developer training Course Frameworks Are There?

    Recent updates to ServiceNow Admin and Developer course Certification incorporate frameworks that emphasize low-code/no-code development, allowing faster and more accessible customization. The Now Platform App Engine framework has become a core part of training, enabling learners to build scalable applications with minimal coding. Additionally, ServiceNow Admin and Developer Training in Pune integrate Service Portal development for enhanced user interfaces and Mobile Studio for app development on mobile devices. The ServiceNow Developer Experience (DX) framework improves developer productivity with better tools and APIs. These new frameworks streamline development and align training with evolving enterprise needs.

    Trends and Techniques Used in ServiceNow Admin and Developer placement

    • AI-Powered Automation: The integration of AI and machine learning enhances predictive analytics, automates repetitive tasks, and improves decision-making.
    • Low-Code/No-Code Development: ServiceNow’s App Engine allows users to build applications without extensive coding knowledge, enabling faster innovation.
    • Cloud-Based IT Operations Management (ITOM): ServiceNow’s cloud-based ITOM solutions help organizations optimize infrastructure, monitor performance, and automate workflows.
    • Omnichannel Support and Chatbots: AI-driven chatbots and virtual agents improve customer and employee experiences by offering instant support.
    • Integration with Emerging Technologies: ServiceNow is being integrated with IoT, blockchain, and cybersecurity tools, expanding its capabilities beyond traditional ITSM.

    Uses of ServiceNow Admin and Developer certification in Pune

    The ServiceNow Admin and Developer Training Institute in Pune is essential for professionals aiming to manage and customize the ServiceNow platform efficiently. It enables organizations to streamline IT service management, automate routine tasks, and improve service delivery. Admins learn to configure user roles, workflows, and access controls, while developers gain the ability to build custom applications and integrations. ServiceNow Admin and Developer Course in Pune is widely used in industries like IT, healthcare, finance, and manufacturing to improve operational efficiency. Ultimately, it prepares candidates for ServiceNow certification exams and enhances their career prospects.

    Add-Ons Info

    Career Opportunities  After ServiceNow Admin and Developer Training

    ServiceNow Administrator

    Manages and maintains the ServiceNow platform, including user roles, permissions, and configurations to ensure smooth operations and efficient workflows.

    ServiceNow Developer

    The primary responsibility of a ServiceNow Developer is to expand and modify the ServiceNow platform in order to satisfy specific business needs.

    ServiceNow Implementation Consultant

    A ServiceNow Implementation Consultant helps organizations deploy and configure the ServiceNow platform according to their business processes.

    ServiceNow Implementation Specialist

    Leads the deployment and configuration of ServiceNow modules tailored to organizational needs, ensuring successful adoption.

    ServiceNow Architect

    This role involves developing high-level design strategies, ensuring system integration, and aligning the platform’s architecture with business objectives.

    ServiceNow Business Analyst

    Works closely with stakeholders to gather requirements, design solutions, and improve IT service processes using the ServiceNow platform.


    Skill to Master
    ServiceNow Platform Navigation
    IT Service Management (ITSM) Fundamentals
    IT Service Management (ITSM) Fundamentals
    JavaScript Scripting in ServiceNow
    ServiceNow Studio and Application Development
    Configuration of Service Catalog and CMDB
    Incident, Problem, and Change Management
    Integration Using REST and SOAP APIs
    Service Portal Customization
    Reporting and Dashboards Creation
    User and Role Management
    Performance Analytics and Monitoring
    Show More

    Tools to Master
    ServiceNow Now Platform
    ServiceNow Studio
    JavaScript Editor
    REST API Explorer
    SOAP API Testing Tools
    ServiceNow Flow Designer
    ServiceNow IntegrationHub
    Service Portal Designer
    Performance Analytics
    Git
    Postman
    Jira
    Show More
    Our Instructor

    Learn from certified professionals who are currently working.

    instructor
    Training by

    Arjun, having 8+ yrs of experience

    Specialized in: ServiceNow Development, Custom Applications, IntegrationHub, Flow Designer, and REST/SOAP APIs.

    Note: Arjun is a skilled ServiceNow developer with extensive experience in building custom applications and integrating ServiceNow with other systems. His deep knowledge of scripting, application development, and integration techniques provides valuable insights for learners looking to enhance their technical skills in ServiceNow.

    Premium Training at Best Price

    Affordable, Quality Training for Freshers to Launch IT Careers & Land Top Placements.

    Call Course Advisor
  • What Makes ACTE Training Different?

    Feature

    ACTE Technologies

    Other Institutes

    Affordable Fees

    Competitive Pricing With Flexible Payment Options.

    Higher Fees With Limited Payment Options.

    Industry Experts

    Well Experienced Trainer From a Relevant Field With Practical Training

    Theoretical Class With Limited Practical

    Updated Syllabus

    Updated and Industry-relevant Course Curriculum With Hands-on Learning.

    Outdated Curriculum With Limited Practical Training.

    Hands-on projects

    Real-world Projects With Live Case Studies and Collaboration With Companies.

    Basic Projects With Limited Real-world Application.

    Certification

    Industry-recognized Certifications With Global Validity.

    Basic Certifications With Limited Recognition.

    Placement Support

    Strong Placement Support With Tie-ups With Top Companies and Mock Interviews.

    Basic Placement Support

    Industry Partnerships

    Strong Ties With Top Tech Companies for Internships and Placements

    No Partnerships, Limited Opportunities

    Batch Size

    Small Batch Sizes for Personalized Attention.

    Large Batch Sizes With Limited Individual Focus.

    LMS Features

    Lifetime Access Course video Materials in LMS, Online Interview Practice, upload resumes in Placement Portal.

    No LMS Features or Perks.

    Training Support

    Dedicated Mentors, 24/7 Doubt Resolution, and Personalized Guidance.

    Limited Mentor Support and No After-hours Assistance.

  • Job Assistant Program

    We are proud to have participated in more than 40,000 career transfers globally.

    ServiceNow Admin and Developer Certification

    Certificate
    GET A SAMPLE CERTIFICATE
  • Validates your expertise in configuring and customizing the ServiceNow platform
  • Opens doors to better job opportunities and higher salary packages.
  • While ServiceNow certification exams primarily test theoretical knowledge and platform skills, having real-world experience significantly boosts your chances of passing. Practical experience helps you understand platform nuances, troubleshoot issues, and apply best practices, which are critical for both the exam and on-the-job success.

    ServiceNow Admin and Developer Training in Pune guarantee employment. Employers look for a combination of certification, hands-on experience, problem-solving ability, and cultural fit. Certification should be complemented with internships, projects, and continuous learning to maximize job prospects.

  • Basic understanding of IT Service Management (ITSM) concepts.
  • Familiarity with ServiceNow platform navigation and features.
  • Knowledge of JavaScript and web technologies is beneficial.
  • Practice hands-on on a ServiceNow Developer Instance.
  • Solve practice questions and take mock exams to identify weak areas.
  • Join forums or study groups for peer support and knowledge sharing.
  • Yes, ServiceNow certification exams are available online through authorized testing partners. Online proctoring allows you to take the exam remotely with strict monitoring to ensure exam integrity.

    Practical experience is highly recommended but not strictly mandatory. It helps reinforce theoretical concepts and improves problem-solving skills related to platform configuration and development.

  • Provides industry-aligned curriculum with hands-on labs and real-time projects.
  • Offers placement assistance and support in building job-ready skills.
  • Helps build confidence with mock tests and personalized feedback.
  • Show More

    Frequently Asked Questions

    • Creating workflows, business rules, and client/server scripts
    • Developing custom applications using ServiceNow Studio
    • Managing incidents, changes, requests, and CMDB
    • No, prior experience is not mandatory. The course is beginner-friendly and starts from the basics. However, familiarity with ITSM concepts, cloud platforms, or scripting languages (like JavaScript) can be helpful and accelerate your learning.
    • Providing real-time project assignments simulating industry scenarios
    • Encouraging the creation of custom ServiceNow apps during training
    • Offering mentorship sessions to review and improve your project work
    • Yes, upon successful completion of the course, ACTE provides an industry-recognized certificate. This certification proves your competency in ServiceNow Admin and Developer skills and is useful for job applications and interviews.
    • Absolutely. ServiceNow is a rapidly growing cloud platform, and companies across industries rely on it for IT Service Management, HR, Security, and more. Career roles include, ServiceNow Administrator, ServiceNow Developer
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    • Flexibility: Online, weekends & more.
    • Hands-on: Projects & practical exercises.
    • Placement support: Resume & interview help.
    • Lifelong learning: Valuable & adaptable skills.
    • Full curriculum: Foundational & advanced concepts.
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